Article
Driving Business Innovation with Strategic Application Management
Application management (AM) is more than a maintenance function. When approached strategically, AM can be a catalyst for business growth.
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Acquis Managed Services
Simplifying application management
As certified experts in leading technologies, including Coupa, SAP Concur, Salesforce, and WalkMe, we transform software into strategic assets. Our Advisory, Application Management, and Business Operations Services maximize your investment in technology.
Less administrative burden. More ROI
Today's organizations face increasing administrative complexity while struggling to demonstrate measurable value on technology investments. As market conditions evolve rapidly, this balance becomes the defining challenge for forward-thinking organizations.
Technology creates new challenges
Businesses are inundated with advanced solutions promising transformative results. However, companies often struggle to fully leverage their software investments due to a lack of in-house expertise and ongoing management demands, leading to inefficiencies, compliance issues, and missed growth opportunities.
Transforming technology into value
We bridge the technology gap with deep expertise in Coupa, SAP Concur, Salesforce, and WalkMe. By managing complexities, we free you to focus on core business, enabling sustained success and innovation. Our certified specialists transform your technology investments into strategic advantages.
Comprehensive support for your technology needs
Acquis combines expert support and strategic optimization.
Change Management and Training
We guide organizational transformation through structured impact assessments, comprehensive training programs, and effective communication strategies that empower teams with the skills and confidence needed for successful technology adoption.
Integrations Monitoring
We monitor and troubleshoot integration points to maintain seamless data flow between your systems.
Operational Support
We proactively manage day-to-day operations of your technology platforms to enhance operational stability and reduce business risk.
Proactive Release Management
We expertly coordinate impact assessments, manage platform releases, and facilitate smooth feature adoption.
System Optimization
We drive business value through new functionality implementation, feature enhancements, user experience improvements, and custom report development.
User Administration
We manage user setup, role configuration, permission settings, and security protocols.
Experience the Acquis difference
1.
Certified expertise
Unmatched spend management, customer relationship management, and digital adoption expertise that maximizes your software's potential.
2.
Customized optimization
Tailored configuration, maintenance, and user support designed to fit your specific requirements.
3.
Scalable solutions
Scalable services that grow with your business, adapting to evolving needs and supporting long-term success.
4.
Enhanced user experience
By effectively managing your technology, we improve user experiences and deliver clearer data insights, allowing your team to focus on strategic priorities.
Application management services for industry-leading technologies
Featured insights
Article
Driving Business Innovation with Strategic Application Management
Application management (AM) is more than a maintenance function. When approached strategically, AM can be a catalyst for business growth.
Read More
FAQs
What are application management services?
Application management services (AMS) provide ongoing support, optimization, and management of your business software platforms. Unlike basic technical support, managed services include proactive monitoring, strategic optimization, user administration, and continuous improvement to maximize your technology ROI. At Acquis, our certified experts handle day-to-day operations while implementing enhancements that drive business value.
Which platforms does Acquis provide managed services for?
We specialize in managed services for Coupa, SAP Concur, Salesforce, and WalkMe. Our certified consultants have deep expertise in these platforms, enabling us to provide comprehensive support from basic administration to advanced optimization and custom development.
How do managed services enable strategic focus?
We handle platform optimization and operations so your team can focus on core business initiatives that drive growth. As an extension of your organization, we manage technical complexities while you concentrate on leveraging technology for competitive advantage.
What's included in Acquis application management services?
We offer multiple service tiers to meet different organizational needs, from essential platform support to comprehensive strategic optimization. Each engagement is tailored to your specific requirements and business objectives.
How do managed services improve technology ROI?
By leveraging our platform expertise, we identify underutilized features, implement optimization improvements, and drive best practices compliance. Our proactive approach prevents issues before they impact operations while continuously enhancing system performance. This strategic technology management transforms your platforms from cost centers into competitive advantages.
What makes Acquis managed services different from other providers?
Our certified expertise in specific platforms (Coupa, SAP Concur, Salesforce, WalkMe) sets us apart from generalist providers. We combine deep technical knowledge with business process understanding, enabling strategic optimization rather than just technical support. Our services scale with your business and include comprehensive change management to drive successful adoption.
Do I need managed services if I have an internal IT team?
Yes, even organizations with strong IT teams benefit from specialized managed services. Your IT team likely focuses on infrastructure and general technology needs while our certified consultants provide platform-specific expertise that most internal teams lack. We complement your IT capabilities with specialized knowledge and dedicated support for your business applications.
How do managed services support digital transformation initiatives?
Managed services optimize your technology investments while providing expertise for new implementations. We help integrate new capabilities with existing systems, manage change processes, and provide training that accelerates adoption. This foundation enables successful digital transformation without disrupting current operations.
Ready to streamline your application management?
Connect with our certified experts to design a managed services solution that fits your organization.